Goodwill Works: Meet Patricia

After several years away from the working world, Patricia Talford is ready to rejoin the workforce. She's taking a certification class at Goodwill to better her chances.

Patricia is enrolled in Goodwill's Customer Service Program, with a focus on office and clerical work. She is taking the class with a group of seniors through the SNAP Employment and Training program.

"We're learning different things - learning how to get our confidence back up - because we are little older going back into the workforce," Patricia shared with Local 8 News in this story. "So it helps us to learn how to be okay with being older and looking for employment."

Though she has worked in the past, she had to take time out of the workforce to care for her husband in a time of illness. Now that she has nearly completed the Customer Service Program, she feels confident and optimistic about her future career.